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FAQ


*PLEASE add us to your contacts so we can keep you updated on your package! Thank you.

How Much Do You Charge For Shipping?

NOTHING! Shipping is FREE worldwide with no minimum! We believe you should have money left over for an evening out in your new snazzy clothes! 

I Know My Size, Why Do I Have To Look At A Size Chart?

Since every manufacturer and brand is so different, It's very important to look at the size chart since some items can run small, in which case you may have to order a size larger than what you normally would take. 

How Long Does It Take For You To Process My Order?

All orders are processed within 24 hours. In addition, we never leave you in the dark so you will receive periodic messages.

Do You Ship Outside The United States?

Yes! We want women from all over the world to look amazing!

Why Do I Keep Receiving An Error Message When Entering My Billing Address?

If you keep getting an error message, please double check your billing address. Your name and billing address needs to be the same as what your bank has on file. Please also review all the information and look for any typos.

When Will My Order Ship?

We partner with global merchants in order to provide you with the best prices and most unique items. What this means is that your order can ship from global areas such as the USA, Europe, Asia, Australia etc. Most orders ship within 1-5 business days of purchase. Most orders do not ship on the weekends or holidays. 

Can I Track My Package?

Yes, you can. As soon as your package ships, you will receive a notice informing you of your tracking number and you can track it from the message. Keep in mind that it will take some days for the system to update the tracking number but after that, you're good to go. 

How Long Does It Take For My Order To Arrive?

Your order is processed within 24 business hours and shipped within 1-5 business days. Because we ship directly from our partners in various countries worldwide to give you the cheapest price possible, US customers may take 7-21 days to arrive and worldwide customers may take 7-25 days. Unfortunately we can't control the unforeseen delays that could happen while the package is en-route such as weather and additional delays in customs. On very rare occasions, custom agents may delay delivery of some packages up to 30 business days. Though this is rare, we have no control over customs and can not be held responsible for the delay or cost, if any that may occur. Thank you for your patience and understanding.

How Safe Is My Personal Information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.   

Can I Cancel Or Change Something On My Order?

Yes, but please contact us at utterlyuniqueboutique@gmail.com as soon as possible and within 24 hours. We process our orders very quickly, but we allow 24 hours and once our warehouse processes your order, we are unable to make any changes.

Unclaimed Packages'

Please note that we are not responsible for any packages returned due to unclaimed, undeliverable, refused or because of an insufficient or incorrect address. It is the responsibility of the customer to provide accurate delivery information so your package arrives.

Why Did I Receive Only Half Of My Order?

Since we are partnered with many global merchants with multiple warehouses to bring you unique items and affordable prices, the packages may be split. You will also notice the writing on our parcels may be in a foreign language. 

I Love Something But My Size Is Sold Out! Can We Do Anything?

Our items sell out quickly but it's possible we may be getting more in soon. Please contact us at utterlyuniqueboutique@gmail.com and give us detailed information about the item you can't live without and we'll get back with you.

 Color 

 Please be aware that the color of the items may differ slightly from the photos due to different monitor settings. We have made every effort to display as accurately as possible the colors and images of our products that appear in our store.